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CRAZYJD Casino: Terms and Conditions (Philippines)
Effective Date: April 7, 2025
Welcome to CRAZYJD Casino (operated under the brands CRAZYJD, Crazy JD Casino, CRAZYJD88, collectively referred to as “We”, “Us”, “Our”, or “the Platform”). These Terms and Conditions (“Terms”) govern your access to and use of our website, mobile applications (“App”), and all related gaming services (“Services”) offered to players residing in the Philippines.
By registering an account, accessing our website or App, or using any of our Services, you confirm that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and any specific rules applicable to bonuses, promotions, or games offered. Please read these Terms carefully. If you do not agree with any part of these Terms, you must not use our Services.
Our Commitment: We are committed to providing a fair, secure, and responsible gaming environment, operating under a license from the Philippine Amusement and Gaming Corporation (PAGCOR License No. 2194354-34).
Table of Contents
1. Account Registration & Eligibility
1.1 Eligibility: To register an account and use our Services, you must:
* Be at least 21 years old (or the legal age for gambling in your jurisdiction, whichever is higher).
* Be a resident of the Philippines or accessing from a jurisdiction where online gambling is legal.
* Agree to abide by these Terms.
1.2 Accurate Information: You agree to provide truthful, accurate, current, and complete information during the registration process and to update such information promptly if it changes. Providing false information may result in account suspension or closure.
1.3 One Account Rule: You are permitted to open and operate only one (1) account with CRAZYJD Casino. Opening multiple accounts is strictly prohibited.
1.4 Account Security: You are solely responsible for maintaining the confidentiality of your account username and password. Do not share these details with anyone. You are responsible for all activities that occur under your account. Notify us immediately at support if you suspect any unauthorized use of your account.
2. Your Responsibilities & Prohibited Activities
By using Crazy JD Casino, you agree NOT to:
2.1 Engage in any fraudulent, unlawful, or dishonest activity, including but not limited to:
* Using stolen or unauthorized payment methods.
* Manipulating or attempting to manipulate game outcomes using software or other means.
* Colluding with other players.
2.2 Create or use multiple accounts (as stated in 1.3). Detection of multiple accounts may lead to the closure of all related accounts and forfeiture of funds.
2.3 Allow any other person to access or use your CRAZYJD account.
2.4 Use bots, automated scripts, or any software to interact with the Services or gain an unfair advantage.
2.5 Attempt to hack, disrupt, or exploit vulnerabilities in our systems or Services.
2.6 Use VPNs, proxies, or similar methods to disguise your location or bypass geographical restrictions if accessing from a prohibited jurisdiction.
2.7 Engage in abusive, offensive, or disruptive behavior towards other players or our customer support staff.
Violation of these rules may result in immediate account suspension or termination, forfeiture of winnings, and potential legal action.
3. Deposits and Withdrawals
3.1 Payment Methods: We support various secure payment methods popular in the Philippines, including GCash, Maya, Bank Transfers, and potentially others. Available methods may change. Please see our dedicated Payments Guide for current options, limits, and processing times.
3.2 Deposits: You agree to only use payment methods registered in your own name. Most deposits are credited instantly or within minutes. Minimum deposit limits apply (typically starting around ₱200 for e-wallets).
3.3 Withdrawals: Withdrawals are typically processed back to a verified payment method used for depositing, where possible. We aim for fast processing, especially for GCash and Maya (often within minutes to hours after approval).
3.4 Account Verification (KYC): For your security and to comply with regulations (including PAGCOR requirements), we must verify your identity before processing withdrawals. This typically involves submitting copies of valid ID and potentially proof of address or payment method ownership. Failure to complete verification will delay or prevent withdrawals. Learn About Verification.
3.5 Withdrawal Limits: Minimum and maximum withdrawal limits apply per transaction and may also apply daily, weekly, or monthly. These limits can vary based on the payment method and your VIP Status. Check the Cashier section for details.
3.6 Fees: CRAZYJD88 generally does not charge fees for GCash or Maya transactions. However, your bank or payment provider might impose their own fees. We are not responsible for third-party charges.
4. Bonuses and Promotions Policy
4.1 Eligibility & Terms: All bonuses and promotions (e.g., Welcome Bonus, Free Spins, Cashback) offered by Crazy JD Casino are subject to specific Terms and Conditions (T&Cs), including eligibility criteria, wagering requirements, maximum bet limits, game restrictions, and expiration dates.
4.2 Read T&Cs Carefully: It is your responsibility to read and understand the specific T&Cs for each bonus before claiming it. T&Cs can be found on the Promotions Page or linked directly from the offer.
4.3 Wagering Requirements: Bonus funds usually need to be wagered a certain number of times (e.g., 10x, 20x) before any associated winnings can be withdrawn. Different games may contribute differently towards wagering.
4.4 Bonus Abuse: We have a strict policy against bonus abuse. This includes, but is not limited to: creating multiple accounts to claim bonuses, using strategies solely designed to clear wagering requirements with minimal risk (e.g., betting on both sides of an outcome), or exploiting any software loopholes. Engaging in bonus abuse will result in the voiding of bonuses and winnings, and may lead to account closure.
4.5 One Bonus at a Time: Generally, players can only have one active bonus at any given time unless stated otherwise in specific promotion T&Cs.
5. Responsible Gaming Commitment
CRAZYJD is committed to promoting responsible gaming as a form of entertainment. We encourage you to play responsibly and within your means.
5.1 Tools Available: We provide tools to help you manage your gaming, including:
* Deposit Limits: Set daily, weekly, or monthly limits.
* Loss Limits: Control potential losses over a period.
* Session Time Limits: Manage how long you play.
* Time-Out / Cool-Off: Take a short break from gaming.
* Self-Exclusion: Temporarily or permanently exclude yourself from accessing our Services.
5.2 Accessing Tools: These tools can usually be accessed within your account settings.
5.3 Support Resources: We provide information and links to professional organizations that offer support for problem gambling.
➡️ Please visit our dedicated Responsible Gaming Page for more information and resources.
6. Intellectual Property Rights
6.1 Ownership: All content, trademarks, logos, software, graphics, and other materials on the CRAZYJD website and App (“Content”) are owned by or licensed to Us and are protected by intellectual property laws.
6.2 Restrictions: You may not copy, reproduce, distribute, modify, or create derivative works from our Content without Our prior written permission. Your use of the Services grants you no rights to the Content beyond personal, non-commercial use according to these Terms.
7. Disclaimers and Limitation of Liability
7.1 “As Is” Basis: Our Services are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied, including regarding accuracy, completeness, reliability, or fitness for a particular purpose.
7.2 No Guarantee of Winnings: Gambling involves risk. We do not guarantee that you will win using our Services.
7.3 Limitation of Liability: To the fullest extent permitted by Philippine law, CRAZYJD Casino (including its officers, directors, employees, and affiliates) shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from (a) your access to or use of or inability to access or use the Services; (b) any conduct or content of any third party on the Services; or (c) unauthorized access, use, or alteration of your transmissions or content.
8. Account Suspension & Termination
8.1 Our Right: We reserve the right to suspend or terminate your account, withhold balances, and void winnings, without prior notice, if we reasonably believe you have breached any of these Terms, engaged in prohibited activities, or if required by law or regulatory authorities (including PAGCOR).
8.2 Your Right: You may request to close your account at any time by contacting Customer Support, provided you have no outstanding obligations.
8.3 Service Disruption: We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time.
9. Governing Law
These Terms and Conditions and any disputes arising out of or related to them or the Services shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law principles.
10. Amendments to These Terms
10.1 Updates: We reserve the right to modify or update these Terms at any time. We will make reasonable efforts to notify you of significant changes (e.g., via email or a notice on the platform).
10.2 Acceptance: Your continued use of the CRAZYJD88 Services after any changes become effective constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically. The “Effective Date” at the top indicates the latest revision.
11. Contacting Us
If you have any questions, concerns, or require assistance regarding these Terms or any aspect of our Services, please contact our 24/7 Customer Support team:
- Live Chat: Available on the website and app.
- Email: support@crazyjd.bet
12. Your Player Rights
We respect your rights as a player at Crazy JD Casino:
12.1 Data Access & Control: You have the right to request access to the personal information we hold about you and request corrections if necessary, subject to our Privacy Policy and applicable laws.
12.2 Account Closure: You have the right to close your account permanently upon request (see section 8.2).
12.3 Fair Treatment: You have the right to fair games (ensured by RNGs and licensing) and transparent processes.
13. Dispute Resolution Process
We aim to resolve any issues amicably and efficiently.
13.1 Contact Support First: In the event of any dispute or complaint, please first contact our Customer Support team with full details. We will investigate and provide a response.
13.2 Escalation: If you are not satisfied with the resolution provided by our support team, you may have the right to escalate the complaint to our licensing authority, PAGCOR. Details can be found on the PAGCOR website.
14. Important Notes for Filipino Players
- GCash and Maya: When using e-wallets like GCash or Maya, please ensure you are familiar with their respective terms of service regarding online transactions. For assistance specific to these apps, please refer to their official help resources.
- Legal Age: Remember, the legal gambling age in the Philippines is 21. We strictly enforce this requirement.
Thank you for choosing CRAZYJD Casino. We wish you a fun, safe, and responsible gaming experience! If you have any questions about these terms, please don’t hesitate to reach out.